Fetching address based on social security number

The API function get_addresses is an API function enabled for merchants and stores selling to Sweden. It is used to retrieve the registered address for private person and company customers based on their social security number or organization number.

The get_addresses function fetches the exact registered address in Sweden. This allows for a better risk management decision when using reserveAmount, as get_addresses is more precise.

This results in better automatic decisions at Klarna, better customer experience, improved conversion rates and higher acceptance rates.

Data protection information

The get_addresses function fetches potentiall sensitive information when using a social security number (personnummer). Klarna wants to make sure that this information is fetched and distributed only when Klarna is chosen as a payment method.

Certain requirements are to be followed for this functions usage as Klarna distributes the information and potentially, it could be misused by fraudsters or similar.

Function requirements

  • Consumer data is only retrieved for Klarna's payment methods in the checkout
  • The function may not be used for registering customers
  • The function is used after providing the consumer with Klarna's terms and conditions
  • The get_addresses function and received data must disappear if the customer chooses another payment method
  • The customer needs to actively press a button to collect the data. It may not be triggered by a completion of entering the social security number
  • The button is not allowed to be called Get address (Hämta adress)
  • Approved names:
    • Fetch (Hämta)
    • Continue (Fortsätt)
    • Search (Sök)
    • Proceed (Vidare)

Examples

The following examples illustrate the requirements.

Consumer data is only retrieved for Klarna's payment methods in the checkout

Klarna SelectedKlarna Selected

The function may not be used for registering customers
The function is used after providing the consumer with Klarna's terms and conditions

Terms and Conditions

The get_addresses function and received data must disappear if the customer chooses another payment method

The customer needs to actively press a button to collect the data.
It may not be triggered by a completion of entering the social security number.

OKNot OK

The button is not allowed to be called Get address (Hämta adress)

Not OKOK

Approved names:

Fetch (Hämta)

Continue (Fortsätt)

Search (Sök)

Proceed (Vidare)